GENERAL INFORMATION

HOSPITAL & NURSING HOME VISITS

At Gatton Medical Centre, we understand that some patients may not be able to attend the clinic in person. Our doctors can arrange visits to patients in their homes, hospitals or nursing homes when appropriate.

HOME VISITS

Where safe and reasonable, our practice provides home and aged or residential care visits to regular patients living within the Gatton township or within a 3km radius of the clinic

Home visits are available for patients who:

Have mobility difficulties
Are experiencing acute illness
Live with severe disability
Are in the final stages of a terminal illness

Patients may enquire about the cost of a home visit at the time of arranging an appointment.

TEST RESULTS

Patients are encouraged to call between 1pm and 4pm to check on their results.
Although Gatton Medical Centre operates a recall system, we recommend that patients take an active role in following up results if they have not been contacted.

Once reviewed by your doctor, results are available through our reception or nursing staff.
Staff can advise you if your results are normal or if your doctor has requested a follow-up appointment to discuss them further.

It remains the patient’s responsibility to follow up results, especially when advised to do so.

INDIGENOUS HEALTH

Gatton Medical Centre proudly supports the Closing the Gap Program, a national initiative aimed at improving health outcomes and managing chronic disease among Aboriginal and Torres Strait Islander peoples.

TELEPHONE ENQUIRIES

To maintain uninterrupted patient consultations, doctors do not take non-urgent phone calls during appointments.

If reception or nursing staff are unable to assist, a message will be recorded and passed to your doctor.

REMINDER SYSTEMS

Our practice participates in National and State reminder systems for preventive health care such as cervical screening, immunisations and other tests.
If you prefer not to receive reminders, please advise your doctor.

REFERRALS TO SPECIALISTS

Under Medicare regulations, referrals must be written during a consultation.
Backdating referrals is illegal and may result in penalties.

Patients can see specialists without a referral, but rebates may be limited.
Out-of-pocket fees can vary, so it’s recommended to confirm costs directly with the specialist’s rooms before attending.

HOW TO MAKE AN APPOINTMENT

To make an appointment at Gatton Medical Practice, please dial 07 5462 1855 If you are experiencing a medical emergency please dial 000.

Gatton Medical Practice is open Monday to Saturday by appointment. We are located at 15 William St, Gatton QLD 4343. We open our telephone lines from 8 am Monday to Friday, and 8:30 am on Saturdays. Gatton Medical Practice is closed on Sundays & Public Holidays.